Terms of Services
Last updated on 30 July 2025
Welcome to ThreatCaptain, Corp. This Terms of Service agreement ("Terms") governs your access to and use of the ThreatCaptain website, software, and services (collectively, the "Service"), owned and operated by [ThreatCaptain, Inc.] ("ThreatCaptain," "we," "us," or "our").
3. User Accounts & Responsibilities
1. Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind the Organization to these Terms.
2. The Service
ThreatCaptain provides a B2B SaaS sales enablement platform designed to help Managed Service Providers (MSPs) conduct business risk assessments, including but not limited to financial impact simulations, insurance readiness scoring, and risk likelihood analysis, and to generate reports based on this analysis.
3. User Accounts & Responsibilities
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share information with trusted third-party service providers who assist us in operating our website or conducting our business.
Registration: To access the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process.
Security: You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.
Your Responsibilities: You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for the accuracy and legality of any data you input into the Service.
4. Not-For-Resale (NFR) Trial
We may offer a free or discounted NFR trial of our Service. This NFR license is granted solely for your internal evaluation, testing, and demonstration purposes. You may not use the NFR license for any commercial, revenue-generating, or resale purposes for your own clients without a separate, paid subscription plan.
5. Fees, Payment, and Subscriptions
Subscription Plans: The Service is offered under various subscription plans as detailed on our Pricing section. Fees are based on the plan you select.
Payment: You agree to pay all applicable fees as described on the Pricing page. All fees are non-refundable except as required by law.
Billing: We will bill you through a third-party payment processor. By providing a payment method, you authorize us to charge your payment method for all fees due.
Changes: We reserve the right to change our subscription plans or adjust pricing for our Service in any manner and at any time as we may determine in our sole and absolute discretion.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of ThreatCaptain and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ThreatCaptain.
7. Confidentiality
"Confidential Information" means any information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Both parties agree to protect the other's Confidential Information from unauthorized use, access, or disclosure in the same manner that it protects its own confidential information.
8. Term and Termination
These Terms will remain in full force and effect while you use the Service. We may suspend or terminate your account and bar access to the Service at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THREATCAPTAIN MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.
10. Limitation of Liability
IN NO EVENT SHALL THREATCAPTAIN, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of [South Carolina], United States, without regard to its conflict of law provisions.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at ahoy@threatcaptain.com